Checking Your Account with CellOne’s Prepaid Service
* Dial #8255 from your cell phone & press [send]
* Press 1 to hear your current balance
* Press option 4 to hear your package dollar amount and due date
or
*
Dial 777-8255 from a landline
*
When prompted, enter your 10 digit cell number [4417XXXXXX]
*
Enter your access code [provided by CellOne Customer Care Representative]
Prepaid Voicemail
Retrieving messages from your cell phone:
* Dial *86 (send) and follow instruction. Please make a note of your password (4 to 7 digit number).
Retrieving messages from another cell phone or a local land line:
*
Dial your cell number.
*
When you hear your own message, press (*) and enter your password
Retrieving messages from Overseas (landline):
*
Dial 1-441 + your cell number.
*
When you hear your own message press (*) and enter your password
Monthly Prepaid Plans Only:
Top Up…Before Due Date
Add money to your account ahead of time and your account will automatically replenish the following month
Top Up…After Due Date
Once you have added sufficient money to your account,
- Dial #8255 from your cell phone
- Press option 4 then option 2 which activates your package.
Additional money will be required for the following:
- Local minutes - text messaging
- Long distance calls
- International
text messaging