Dedicated Account Representative

It is our mission to deliver unparalleled customer service in order to maintain great working relationships with our clients. A dedicated corporate account representative will be on-hand to support all your telecommunications needs. These areas include roaming, coverage issues, billing, replacement of lost or damaged phones, SIM cards and any general questions or concerns you may have.

24 hour Corporate Support

At CellOne, we recognize the importance in keeping your business connected which is why we’ve implemented a dedicated 24 hour customer care unit to serve you better. Our 24/7 support and can be accessed by dialing 611 from your device, 441-700-7300 (Corporate Support Line) from an alternate line, or by email at corporatesales@cellone.bm.

Certified BlackBerry Support

Staying connected is a focal point here at CellOne. With BlackBerry being the select device in Bermuda, CellOne has certified BlackBerry staff to assist all corporate customers. Simply send a query in to our Corporate Team and a specialist will respond to you as soon as possible with what you need to keep your business moving.

On Demand Corporate Customer Training

Our goal as a company is to enhance overall customer product knowledge. CellOne offers its corporate customers complimentary Lunch and Learn sessions as well as seminars tailored to each individual company’s needs. If a BlackBerry, Android or iPhone device is the device of choice in your establishment, CellOne can arrange a complimentary training session with our highly knowledgeable corporate team. Sessions will offer tips, tricks and support to ensure your team is fully knowledgeable and comfortable with their new devices.

Dedicated Network Support Team

Our dedicated network support team works around the clock in order to make sure you are always connected. Like our customer service team, they are on call 24/7 to ensure the highest levels of service in Bermuda.